No Fix No Fee Image

Please read these Terms and Conditions ("Terms") carefully before using Cottingley Computers (the "Service") operated by Cottingley Computers ("us"). Your access to and use of the Service is conditioned on your acceptance of and compliance with our Terms. These terms apply to visitors, users and others who access the Services Offered by ("us") By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms contact us immediatly to disguss. what you disagree with or Click Here For Further Details


Registered Trademark


Cottingley Computers (US), The logo, images & scripts unless stated otherwise are trademarks of Cottingley Computers in the United Kindom. All other trademarks are the property of the respective owners. Registered Office: Cottingley Computers, 5 Freshfield Gardens, Allerton, Bradford, BD15 7PP, 01274315500, 07925362298, info@cottingley-computers.co.uk - https://www.cottingley-computers.co.uk


No Fix - No Fee Policy


Cottingley Computers offer a no fix - no fee policy. This means if we accept a job and fail to fix your machine then you dont pay.

You do however have to pay a minimum fee of £30, The no fix no fee means we dont charge for parts or work over the 1st hour


Accounts


When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in termination of your account on our Service. You are responsible for the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us as soon as possible upon becoming aware of any breach of security or unauthorized use of your account or we will have no option but to block your machine IP address for security reasons


Deposits & Advanced Payments


Cottingley Computers sometimes request a deposit depending on the job price, the size of the job and wether any parts need purchasing in advance to complete the job. Deposits paid will be deducted from the final bill and a receipt will be given as proof of payment. Sometimes we authorize cards only as a guarantee payment will be received. full payments made in advance will clear any invoice due at full completion.


Re-installs & Additional licences


we reinstall software or offer additional licences & updates at a reduced price.

Licences are for 1 machine or CD only additional CD / DVDs MUST BE PURCHASED SEPERATE AT A REDUCED PRICE

we can do software installs & updates on-line most of the time but this can be decided at the booking of the job.

we sometimes require you to bring your machine to us but this is rare with online updates. When we re-install windows or software we fully backup your original content and create relevent system restore points. Once the job is complete we fully restore all your original files minus harmful software which caused the problem in the first place. This could be virses like (malware, malvertising or ransomeware)


Links To Other Web Sites


Our Service may contain links to third-party web sites or services that are not owned or controlled by Cottingley Computers. Cottingley Computers has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Cottingley Computers shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites. We strongly advise you read there terms & Conditions very carefully before proceeding with any 3rd party.

Termination


We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms and Conditions or any policy in-place. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. Upon termination, your right to use the Service will immediately cease, stop and your IP blocked. If you require to terminate your account, you may stop using the services or click here to cancel. Alternetevly please use our contact details to the left of the page in the sidebar.

Ebay & Paypal Transactions


Ebay & Paypal Transactions are no longer accepted and there are strict guidlines with transactions relating to Ebay & Paypal. If you download software immediate payment must be received and cleared via bank transfer. We dont offer refunds on any software. This is related to Ebay & Paypal. We currently offer world pay as a secure alterternative to paypal.

Delivery & Returns Procedure


We endeavour to deliver your goods within 1 day of a purchase being made. If products are purchased before 2pm then a same day dispatch service will operate. In the event that any purchase is made after 2pm then the items / products will be dispatched by 10am on the following day.Customers can have the option to immediately download digital copies of there products, This will bypass any dispatch and postage times. Alternatively if products are material then normal postal procedures apply. We do not offer or issue refunds on digital downloads. We refund some products in the event that they are damaged or have malfunctioned. Please contact us for further details on our delivery, refund or returns policy.

Repairs & Work Carried Out


Cottingley Computers offers repairs at the cheapest rates posible. We have a flat rate of £30 plus additional costs for work carried out. Normal windows installations are charged at the flat rate. Cottingley Computers purchase parts from our specialist suppliers who operate within the united kindom, We offer a 12 month warrenty on all parts purchased through Cottingley Computers, Parts supplied by the customer unless authorised by Cottingley Computers will not have a valid warrenty. Cottingley Computers offer a 12 month guarantee on all work carried out and products or parts purchased. Products or parts purchased at the same time as Cottingley Computers registered anti-virus (bought from and installed and maintained by us) is eligable for a 12 month guarantee. AntiVirus is a flat rate of £40.00 & lasts for a total of 12 months this guarantee's your windows and keeps you protected.

Governing Law


These Terms shall be governed and construed in accordance with the laws of United Kingdom, without regard to its conflict of law provisions the terms are monitored by Cottingley Computers. Our failure to enforce any right or provision of the Terms will not be considered a waiver of those rights. If any provision of the Terms is held to be invalid or unenforceable by a court, the remaining provisions of the Terms will remain in effect. the Terms are the entire agreement between the customer & (US) Cottingley Computers.

Changes


We reserve the right, at our sole discretion, to modify or replace these Terms at any time without warning to anyone. If a revision is material we will try to provide at least 60 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after revisions become effective, you agree to be bound by the terms immediately. If you have questions to the new terms, please contact us. Alternetevly use the contact details within the sidebar.

Autodata 3.45 Final


Autodata needs a fresh copy of windows to run correctly as conflicting files in the registry stop the software running properly although this isn't always needed.

This can be installed online and we can also provide and install windows as a fresh copy and get the software running.

We can no longer accept postal requests for memory sticks unless a flat payment of £6.50 recorded postage is paid & we don't offer refunds on this software

You must disable settings in bios on windows 8 and above, We accept no liability for loss or damages on windows 8 or above.

You do occasionally get issues above windows 7 due to security features, We recommend you to have windows 7 for installing & running this software then you can upgrade.

Basic Fee & Refunds


We have a basic fee of £30 & don't offer any refunds, All our work comes with a full 12 month guarantee unless stated otherwise.