These Terms & Conditions Are Moderated & Controlled By Cottingley Computers Limited
Please read these Terms and Conditions ("Terms") very carefully & fully before using Cottingley Computers (the "Service") operated by Cottingley Computers ("us"). Your access to and use of the Service is conditioned on your acceptance of and compliance with our Terms. These terms apply to visitors, users and others who access the Services Offered by ("us"). By accessing or using the Service you automatically accept & agree to be bound by these Terms. If you disagree with the terms contact us immediatly to disguss what you disagree with Contact Us Here so we can try agree some flexible terms
Cottingley Computers ("us"), The logo, images & scripts unless stated otherwise are trademarks of Cottingley Computers in the United Kindom. All other trademarks are the property of the respective owners. You must read there terms & conditions very carefully before continuing. Registered Office: Cottingley Computers, 5 Freshfield Gardens, Allerton, Bradford, BD15 7PP, 01274315500, 07925362298, email@example.com - www.cottingley-computers.co.uk
No Fix - No Fee Policy
Cottingley Computers offer a no fix - no fee policy.This means if we accept a job and fail to fix your machine then you dont pay. You do have to pay a minimum of £30, The no fix no fee means we dont charge over the 1st hour for work or any parts
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in termination of your account on our Service. You are responsible for the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us as soon as possible upon becoming aware of any breach of security or unauthorized use of your account We will have no option but to security block your machine IP address this is unlockable on a customers request.
Deposits & Advanced Payments
Cottingley Computers will sometimes request a deposit depending on the job price, the size of the job and if any parts need purchasing in advance to complete the job. Deposits paid will be deducted from the final bill and a receipt will be given as proof of payment. Sometimes we authorize cards only as a guarantee payment will be received. full payments made in advance will clear any invoice due at the completion of the job, the service or repairs being done by ("US") our company.
Re-installs & Additional licences
we reinstall software or offer additional licences & updates at a reduced price. Licences are for 1 machine or CD only additional licences MUST BE PURCHASED SEPERATE AT A REDUCED PRICE we can install & update on-line most of the time but this can be decided at the time of booking. we sometimes need you to bring your machine to us but this is rare with online updates. When we re-install windows or software we backup your content and create relevent system restore points. Once the job is complete we restore all your files minus harmful software which caused the issue in the first place. This could be virses e.g. (malware, wannacry or ransomeware) or anyother security threat we find during our initial scan
Basic Fee & Refunds Policy
We have a basic fee of £30 & don't offer any refunds, All our work comes with a full 12 month guarantee unless stated otherwise. The no refund policy applies to all software weather installed by us or sold seperately for a self install by the customer. We do however refund any faulty parts purchased through or from Cottingley Computers. Generally refunds can take upto 72 hours to process and will be paid into a UK registered bank account not cash. Please retain any receipts provided by us for any parts purchased. We also need the faulty parts returning to us so we can return to our supplier.
Links To Other 3rd Party Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Cottingley Computers. Cottingley Computers has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Cottingley Computers shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites. We strongly advise you read there terms & conditions along with any user agreements mainly paypal & ebay before proceeding further.
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms and Conditions or any policy in-place. All provisions of the Terms which by their nature should survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. Upon termination, your right to use the Service will immediately cease, stop and your IP blocked. If you require to terminate your account, you may stop using the services or click here to cancel.